Is your company struggling to fulfill orders? Do you have quality control problems? These and other indicators of unsatisfied customers may be signs of operational deficiencies and come with hidden costs that show up in your gross margin or flagging sales. Diagnosing and correcting them is directly linked to building enterprise value. In this edition of Executive Issues & Insights, we explore key insights drawn from the extensive C-suite and Board experiences of the E78 team on how to build enterprise value by correcting operational deficiencies.