Case Study

Case Study

Beyond traditional TEM: Transforming IT Spend with data-driven cost optimization

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When a global leader in mobility and auto rentals saw IT and telecom costs spiral out of control, they didn’t need more software—they needed results. E78’s Technology Expense Management (TEM) practice stepped in with a hands-on, data-first approach that rewrote what’s possible in IT cost optimization. The results? Fast, measurable savings that beat traditional TEM benchmarks within 30 days.

The Client

This Fortune 500 company operates a vast global network in the mobility and auto rental space. With complex infrastructure and thousands of accounts across telecom, network, and customer experience (CX), they’re no stranger to scale—or the cost challenges that come with it. Leadership needed real, sustainable savings—and fast.

The Situation

The company faced over $2.5 million in monthly IT and telecom spend, riddled with inefficiencies. There was no centralized view of assets or spend, legacy systems were billing unchecked, and contracts were disjointed. CFO and CIO pressure was mounting, and immediate cost control wasn’t just a goal—it was a mandate.

The Solution

E78’s approach went far beyond traditional TEM software. They validated every asset and contract, corrected billing errors, and rationalized vendor relationships. Using proprietary BI and Data Lake tools, they delivered real-time spend control and a roadmap for long-term savings. Their three-step audit model proved that cost transformation requires more than automation—it takes intelligence and execution.

The Results

01

In just 90 days, E78 delivered a 7% reduction in IT and telecom costs, recovered $154K in unused vendor funds, and eliminated thousands in late fees.

02

A total of $237k in monthly savings (over $2.5M annually) was identified, with more on the way through advisory and renegotiation.

03

$24K/month in late fees eliminated via enhanced AP process.

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