Case Study

Channel Marketing Software and Service Solutions Company Achieves 30 Percent Annual Revenue Growth

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Client Situation

A leading provider of outsourced partner and channel management solutions for the world’s most recognized names in high-technology equipment and service, this company was struggling with the multiple challenges of supporting the growing demand for its SaaS solutions, reducing development costs, expanding internationally, and improving solution quality.

Solution

A E78, as SVP, Finance and Operations (COO/CIO), established software product direction and development strategy to migrate from ad-hoc development to architected solutions. His responsibilities included managing an extensive worldwide software development portfolio, and ensuring on-time delivery, quality and profitability. He also managed technology proposal development and pricing for the company.

Results

The leadership provided helped the company accomplish strong results, including the following:

  • Achieved a 30 percent annual revenue growth,
  • Maintained the highest standards of customer care,
  • Reduced development costs and improved delivery performance, both in the US as well as in a captive development center in Poland.

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