Case Study

How Group 1 Automotive leveled up its shared services department and recovered $5M in aged receivables

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Summary

To provide the best service to customers, Group 1 Automotive has a shared services center that centralizes back-office accounting functions. Those functions include processing accounts receivable, accounts payable, billing, inventory, and warranty claims for all retail automotive locations in the United States.

However, the shared services center faced two primary challenges: It was short-staffed and in dire need of process improvement.

The Solution

E78 Partners is a one-stop shop for middle-market finance and technology leaders.

Initially, I wanted an intellectual partner that could sit down with me, help me think through things, and be my right hand. Ultimately, E78 Partners was the right hand I needed to look at resource planning and help me drive the necessary change.

-Chris Gillette, VP and Corporate Controller

Learn how E78:

  • Increased staffing levels
  • Collected $5M in receivables
  • Updated standard operating procedures 

 

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