IT Operations Managed Services

Industry experts that proactively manage your IT systems so you can focus on your business objectives.

Meet the Leader

Scott Marrone

Senior Managing Director

Scott Marrone

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Technology Solutions - Senior Managing Director
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Proactively monitor, maintain, and support your IT systems for streamlined performance and minimal downtime.

Our Approach

Our approach to IT Operations Managed Services is to provide vendor-agnostic comprehensive solutions to manage IT operations and handle time-consuming tasks that would otherwise fall on the IT department. Our services result in significant cost savings, risk mitigation, and increased scalability and flexibility, allowing organizations to focus on their core business activities.

Pe

People

People

Our experts play a crucial role by providing specialized knowledge and expertise to optimize IT resources and drive business value for our clients.

Pr

Process

Process

Our well-defined process is an essential part of our success and ensures consistent delivery of high-quality services, providing value to our clients.

Te

technology

Technology

Our use of cutting-edge technologies brings automation, scalability, and efficiency, ultimately reducing downtime and cost while improving performance.

IT Operations Managed Service Offerings

IT Operations Managed Services

Organizations benefit from our managed IT operation services, which offer proactive monitoring, maintenance, and support for all of their IT systems, reducing downtime and streamlining performance. Our services are scalable, allowing organizations to adjust their IT resources based on their changing needs.

If you need a trusted outsourced partner to implement and/or manage your IT infrastructure.
We offer specialized IT expertise and resources without the need for in-house IT staff, saving on hiring and training costs.

IT Infrastructure Management

Organizations benefit from our services that help manage and optimize IT infrastructure. Our team of experts can provide tailored solutions that align with business goals and regulatory requirements, ultimately improving IT performance, reducing risks, and enhancing cybersecurity protection. Our services include:

  • Network & Hardware Services 
  • Security Audits & Planning 
  • Rapid Service Deployment 
  • Website and Email Management

Network & Security Management

Organizations benefit from our services and expert team which ensures that your network and security systems are always up-to-date and protected, allowing your organization to focus on its core business activities while minimizing risks and maximizing productivity. Our services include:

  • OS Patch Management 
  • Anti-Virus, Anti-Spam Filters 
  • IT Asset and MDM 
  • 24 x 7 x 365 Remote Support

Cloud Management

Our cloud experts work with clients to ensure their cloud environment is secure, reliable, and cost-effective, enabling organizations to focus on their core business activities without worrying about the complexities of cloud management. Our services include:

  • Security Posture Management 
  • Event Management & Monitoring 
  • Back-up Monitoring 
  • Cost Optimization and Management

Developer Support

Our team helps clients build high-quality software and applications that meet their unique needs, while improving overall functionality and user experience. Our services include:

  • Architecture and Design 
  • Usability and Interaction Design 
  • Development & Implementation 
  • API Integration

Procurement Support

We streamlines the IT procurement process with structured procedures, clear transparency, and improved efficiency. Our services include preparing quotes, product catalogs, and managing the procurement lifecycle to ensure a hassle-free experience. Our services include:

  • Centralized Enterprise Procurement 
  • Standardized Hardware and Software 
  • License Tracking and Management 
  • Cost Optimization

Ready for proactive monitoring, maintenance, & support for all of your IT systems?

We purposely designed our solutions as a key element to your success.

Effective IT operations are crucial for any organization's success. By utilizing our managed services, we provide end user training, reporting, playbooks, and a more consistent IT experience, resulting in improved employee productivity, reduced risk, and increased cybersecurity protection. 

Meet Our IT Ops Team of Experts

Our team of experts has worked with hundreds of organizations solving their most complex IT operations needs

Scott Marrone
Senior Managing Director
Meet Scott
Senior Managing Director
Technology Solutions
See Bio

Scott Marrone

Linkedin
Technology Solutions - Senior Managing Director
Learn More
William Fraser
Senior Director, Technology Consulting Services
Meet William
Senior Director, Technology Consulting Services
See Bio

William Fraser

Linkedin
- Senior Director, Technology Consulting Services
Learn More

Explore Our Other Services

Technology Solutions

Case Study: Delivering Data, IT and Operational Solutions to Establish a New Regional Leader in Healthcare

Read how a seasoned PE Firm focused on healthcare investments but lacked scale and structure to support accelerated growth was able to obtain world-class results.

“We are excited to share that we have acquired Global PMI Partners’ US division.” Read the full announcement here