Leading Manufacturer Saves $16 Million with Technology Leadership Solutions

Client Situation This worldwide manufacturer of automated data collection, RFID and mobile computing systems was struggling with the combined challenges of integrating the recent merger of three separate businesses, the need to improve sales and service, improving efficiency and reducing operating costs, and ensuring on-time product delivery to its channel partners. Solution An experienced IT […]

Leading Global Manufacturer Maintains Brand Strength during Key Executive Transition

Client Situation A global leader in the manufacture of truck mounted carpet cleaning equipment experienced the sudden departure of its general manager after less than a year in the role, raising concerns about executive retention and brand viability in the market. Solution A E78 executive stepped into the general manager role, quickly built credibility with […]

Large Non-profit Healthcare Services Company Successfully Plans and Executes Headquarters and Data Center Move

Client Situation This leading not-for-profit healthcare services company had revenues of more than $1 billion and 2.5 million customers and was going through a staffing and cultural transition.  As its competitive advantage and technology evolved from back-office transaction processes to digital customer engagement, the company culture also changed from largely administrative and clerical to technology-focused […]

Large Healthcare Organization Overcomes Migration Challenges for New Transaction Platform

Client Situation A large healthcare company consolidated seven home grown, disparate core transaction systems into one unified vendor developed platform. When the customer migration was 30 percent complete, the project team turned over the daily operations to the production team to run the system and finish the migration. As the customer migration progressed, system performance […]

Japan-based Manufacturer Takes on Comprehensive Operations Improvement Project

Client Situation A Japan-based leader in the engineering and manufacture of high-quality precision automotive components has a well-established reputation for being responsive to customer needs. As a result of intensified competitive pressures in the automotive industry, compounded by a major economic recession in the Asian part of the world, there had been a serious erosion […]

Internet Commerce Company Improves Marketing Cost and Retains Subscribers

Client Situation A top 100 Internet Commerce company providing services to 8 million consumers, while fulfilling 36,000 sales order transactions per day across 400 internet partners, was facing significant issues with managing partner performance and profitability; subscriber retention; revenue recognition; financial transparency; collections; and contact center performance. Solution After assessing the situation, a E78 partner […]

International Manufacturer Implements Leading Edge Business Intelligence Solutions

Client Situation This leading international manufacturer of capital medical equipment was facing significant issues with integrating the sales, service, and distribution organizations of four separate, fully autonomous businesses into one unified environment in response to changing market conditions. The company was also faced with eroding market share, rising operational costs, outdated technology, and the need […]